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FedoroffSoft Forum :: T-Reminder |
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Subject :Email problem..
09-05-2010 06:53:36
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| mdd |
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| Newbie |
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Joined: 09-05-2010 11:43:34
Posts: 5
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Hi to all,
I have bought t-reminder on OviStore and now i have problem with this software.
T-Reminder work fine for call and sms, but for email I don't recive any "remind".
I have set my email on E72 with Nokia Messagin.
The reminder system is realy necessary for me.
Please help me.
Best Regards |
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Subject :Re:Email problem..
09-05-2010 07:22:56
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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Please answer a few question to help diagnose the problem:
1. Are you use the standart symbian mail client rather than some external programm like the ProfiMail?
2. Is the missed mail count properly displayed on the first screen of the T-Reminder? Seek for "E_Mails Missed: 1" string.
3. Is there system sign "missed e-mails" on a screen when you get e-mails?
4. Test the melody choosed for reminding. Switch of and then switch on the reminding about missed mails. If the melody is available you will hear it.
It might be you set a too long remind interval. |
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Subject :Re:Email problem..
09-05-2010 08:08:01
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| mdd |
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| Newbie |
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Joined: 09-05-2010 11:43:34
Posts: 5
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thanks for fast reply,
I use the Nokia email client on E72. "Nokia Messaging"(email.nokia.com)
T-reminder not give back any feedback or remind for email event. (For sms or call i see the "popup" when unlock the phone )
In homescreen i see the (symbian system) sign of unread email message.
The interval is set on 1 minute.
I switch off and switch on t-reminder program, the phone, and only email service, but this don't resolve.
thanks |
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Subject :Re:Email problem..
09-05-2010 08:48:49
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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It seems the problem is too deep.
The best way is to use a debug vesion of the T-Reminder.
Please send me an IMEI of your phone and I'll send you the signed debug version.
It writes log to E:\TReinder.log file.
This log provide me all necessary informaion to resolve this problem. |
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Subject :Re:Email problem..
09-05-2010 09:29:15
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| mdd |
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| Newbie |
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Joined: 09-05-2010 11:43:34
Posts: 5
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imei:xxxxxx |
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Last Edited On: 09-05-2010 18:34:17 By mdd for the Reason |
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Subject :Re:Email problem..
09-05-2010 14:08:50
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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Here is the version signed for yor phone.
Install it and run.
Switch off the mail reminder and wait for 20 seconds.
switch on the mail reminder and wait for the 20 seconds.
Post the file e:\TReminder.log into this forum.
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Subject :Re:Email problem..
12-05-2010 14:14:22
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| mdd |
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| Newbie |
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Joined: 09-05-2010 11:43:34
Posts: 5
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Hi,
this is the log of my E72.
I tryed t-reminder (lite edition) on other Nokia (N97mini) and I have the same problem with the email.
Thanks for your help
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Subject :Re:Email problem..
13-05-2010 02:10:00
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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I've analysed the log and found the problem.
The reminding interval for missed E-Mails is too long.
I found the values 14 or 16 hours. This way you will get a first reminding about missed mail 14 hours after mail arraving.
You should use some kind of 5 minutes value for the reminding interval. |
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Subject :Re:Email problem..
13-05-2010 05:51:23
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| mdd |
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| Newbie |
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Joined: 09-05-2010 11:43:34
Posts: 5
Location: |
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ok, but I set 1 minute interval
How can i resolve this problem?
I set 1 minute and the program use 14/16 hours.
I can't set minus of 5 minutes?
thanks |
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Subject :Re:Email problem..
14-05-2010 01:40:30
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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Try to completely uninstall T-Reminder
Then install T-Reminder and switch on mail tracker only.
Don't change any other parameter.
This way T-Reminder will remind about missed mails 5 minutes after it is arrived. |
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Subject :Re:Email problem..
26-05-2010 02:15:45
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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I've found the reason.
Unfortunately the Nokia Messaging doesn't write mails into the phone database.
It uses own database.
So, new mails appears in the Nokia Messaging database only.
The T-Reminder can't get to them and can't remind about missed mails. |
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Subject :Re:Email problem..
26-05-2010 02:17:07
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| lkthomas |
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Joined: 23-05-2010 14:16:02
Posts: 4
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mail for exchange doesn't work as well
it seems all push mail section does not work with T-reminder, any method to deal with that ? |
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Subject :Re:Email problem..
26-05-2010 02:21:34
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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You can set the standart mail boxes to get new mails.
New mails will appear in standart boxes and T-reminder will remind about them.
And the new mails will apear in your mail client and you can normally work with them.
But this way you have got two copy of each mail on your phone. |
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Subject :Re:Email problem..
26-05-2010 02:28:35
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| lkthomas |
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| Newbie |
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Joined: 23-05-2010 14:16:02
Posts: 4
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well, can you take a look if SDK include API for this? |
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Subject :Re:Email problem..
26-05-2010 02:30:54
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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As i know there is no any SKD for the mail for exchange and for the Nokia Messaging |
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Subject :Re:Email problem..
26-05-2010 02:32:19
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| lkthomas |
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| Newbie |
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Joined: 23-05-2010 14:16:02
Posts: 4
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so no method to deal with it... errrrr... maybe talk to Nokia maybe the best thing to do? |
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Subject :Re:Email problem..
26-05-2010 02:42:54
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| Andrey |
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| Moderator |
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Joined: 08-02-2010 16:51:19
Posts: 35
Location: Russia |
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If evaluate the "talk to Nokia" and "set the standart mail boxes" variants, I guess, the second one is significant easier to done. |
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